Genix uses an established business-modelling framework to document the operational responsibilities and team inter-relationships. Each layer of the business model is defined based upon the central objective of all business – to fulfil customer requirements. Defining the existing business model in this way is typically the first step in any attempt to effectively remodel or re-engineer processes.
A series of sessions are facilitated with key stakeholders and team specialists to ensure strategic objectives are achieved while maintaining sight of the operational reality. Productivity improvements, cost and risk reduction can then be integrated into redesigned processes through achievable mechanisms such as the removal of duplicated effort, rationalisation of team activities, reduction of cycle times, assessment of value-add activities, simplification and improving the business “supply chain”.